SHIPPING AND RETURNS
Kalpanè is a curated market place of designers from different parts of the country.
None of the products available on Kalpanè are manufactured or shipped by Kalpane itself.
Every product purchased is shipped directly from the designer themselves.
We offer free shipping on all orders above Rs 3000/-
For orders below 3000/- our freight calculator will let you know the shipping cost based on the product and the destination the product is being shipped to.
Shipping time taken
Several of our products are made to order. You will find these details mentioned on the product page.
Once your product is ready to be shipped, it will reach you within 4-5 working days.
You will receive an sms as well as email notification with the tracking details.
Returns and Exchanges
All the products on Kalpane.in are made with utmost precision and care.
Our designers put in a lot of hard work and effort into making each and every item.
Hence we only accept a return or exchange if a product has been delivered damaged.
Incase you want to initiate an exchange, do email us with images of the damaged product within 7 days of receiving it.
You can send an email at firstname.lastname@example.org.
Once your request has been approved, you will receive an email with detailed instructions on how to go about it.
Incase of a damaged product, the customer will be offered a replacement or incase the item is not available, a store credit that can be used at Kalpane.in
Please note, returns and exchanged will not be accepted in the following cases:
- The return request is made after 7 days of receiving the product
- The product appears to be used or damaged
- The product returned is not in the same condition as it was received in
- The product is on sale.