The Festive box

Domestic Shipping

• We offer free shipping on all orders above ₹2,000 within India
• For orders below ₹2,000, freight is calculated at the time of check-out

International Shipping

• We ship to more than 60 countries globally. Shipping cost is calculated at the time of check-out
• If you don't see your country in the drop-down list at the check-out page, please reach out to us at [email protected], chat with one of our team members via live chat, or message/call us at +91-91085 95505 and we will assist you with your order.

Shipping Time Taken

Domestic Orders

• Ready to ship products are shipped within 2 to 3 business days upon placing the order.
• Personalized/custom-made products are shipped based on each product's processing time. Please refer to the respective product's page for details regarding shipping time.

International Orders

International orders are usually delivered within 7-10 business days upon dispatch. All orders are dispatched from India.

Returns and Exchanges

Apparel

For size exchange, please contact our customer care at [email protected] within 48 hours upon receiving the product, and we will have the items picked up and ship the appropriate size.

Other than Apparel

All the products available on our website are made with utmost precision and care. Our designers and artisans put in a lot of hard work and effort into making every item. We handle exchanges on a case-by-case basis with the ultimate goal of making our customers happy. We stand behind our goods and services and want customers to be satisfied with them.

For Products Damaged in Transit or Incorrect/Damaged Products Received

Even though all products are quality tested before dispatching, in an unlikely scenario where the customer receives a damaged/defective product or a product that does not comply with the original order specification, the customer should...